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PUBLIC SECTOR

JAKALA CIVITAS

From Customer Experience to Citizen & Patient Experience

JAKALA Civitas is the New Co. founded in 2022 by JAKALA, specialized in Management Consulting, Service Design, IT Transformation, AI, Machine Learning, Big Data, Geo Intelligence & Media.
The New Co.'s offer is focused on a broad portfolio of services and solutions towards the citizen and the patient with JAKALA's MarTech approach, to apply the principles of Customer Experience to an unprecedented Citizen & Patient Experience. The pillars of JAKALA Civitas’ offer are coupled with a Transformation competence that will maximize the success and adoption of these new technologies, replicating the success and positioning achieved by JAKALA in the Private world.

Our Offering

JAKALA Civitas supports players in the Public Sector with its innovative and Data Driven approach and deep expertise in Advisory, Tech & Digital.

Advisory

  • People Organization e Change Management

  • PMO

  • Service Design & UX 

  • Policies Analysis & PNRR

Data Analytics

  • AI & Machine Learning

  • Data Lab & Analytics

Data & Geo-Intelligence

  • Geo-Intelligence

  • Support for Topographical Services

  • Smart City

  • Geobservatory

  • Standardisation and Geocoding

  • Geophysical and Structural Monitoring

Technology

  • IT Advisory & PMO

  • IT Architecture & Solutions

  • Cloud Transformation

  • Data governance & Data Strategy

  • Business Intelligence

  • CRM

  • Cybersecurity

Digital & Media

  • Contents & Creativity

  • MarTech & AdTech

  • Media Strategy & Activation

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Insights

Women in Drupal Awards 2022 
Article

Women in Drupal Awards 2022 

3 min read
What is Personalisation?
Article

What is Personalisation?

4 min read
JAKALA (formerly FFW) Honored With 2022 Acquia Engage Award
Article

JAKALA (formerly FFW) Honored With 2022 Acquia Engage Award

4 min read
Navigating Key Technical Decisions in a world of complex digital platforms
Article

Navigating Key Technical Decisions in a world of complex digital platforms

4 min read
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Next Industries

CONSUMER

Consumer Products Goods