

SUSTAINABLE GROWTH
Dive into our core values and discover what drives our life in JAKALA
Working Together to
Shape a Better Future
We work according to the highest standards, social and environmental, and generate a growth oriented to public good. We are committed to integrating social and environmental responsibility into our business model. This means to promote an economical growth that is supported, inclusive and sustainable, and a full, productive and dignified employment for everyone.
JAKALA has adopted a strategy focused on a sustainable business model that integrates economic, social, and environmental objectives. As the Parent Company, our approach is based on a dual-purpose goal, combining economic growth with the sharing of generated value, personal growth of our employees, and environmental stewardship and, in 2021, we made the decision to become a Benefit Corporation, demonstrating our long-term commitment to protecting the principles and values that guide our actions.
JAKALA is dedicated to turning its visions into tangible, measurable, and visible projects, actively involving all Stakeholders. We collaborate with our suppliers to manage a sustainable supply chain, engage our customers in creating long-term value, support our employees' well-being and personal development, and work towards reducing the impact of our materials and processes on the environment.
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GROWING UP
The value generated and distributed represents JAKALA's ability to create wealth through its activities and distribute it to our Stakeholders, measuring its impact along the value chain. Specifically, this means supporting our customers in achieving the best outcomes in terms of revenue and social and environmental impact.
It also means promoting ethical data management through governance and ongoing training, preventing corruption, advocating for privacy protection and data security in compliance with regulations, and monitoring fiscal risks to ensure full compliance with laws and procedures.
Our commitment to these principles and dedication to sustainability are in line with the Sustainable Development Goals of the 2030 Agenda for Sustainable Development.
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02
PEOPLE & PARTNERS
JAKALA’s true assets are our people, our partners, our clients, our internal and external collaborators, and the community we belong to, this is why we constantly work to contribute to their welfare, promoting the development of their skills and professional growth.
Everyday this is concretely passed on, presenting our purpose and values to all newly hired during their onboarding process already, promoting gender equity through paths of female leadership and making training courses dedicated to all personnel available. -
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OUR PLANET
JAKALA regards respect for the environment as a key factor for competitiveness and sustainability.
We recognize that the planet is a shared heritage to preserve and defend, taking responsibility for future generations.
To translate this respect into tangible actions, the Group is committed to promoting responsible behaviors for environmental protection, avoiding harmful practices and encouraging responsible management of energy resources and raw materials. -
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SUPPLY CHAIN MANAGEMENT
Jakala is committed to evaluate the environmental and human impact of our products’ journey through the supply chain, from raw materials to customers’ delivery. We strive to create eco-designed products, source materials responsibly and manufacture in a more sustainable way by searching innovative solutions.
For this reason, we achieved product certifications and support non-for-profit organizations for more sustainable materials.

FSC® - Forest Stewardship Council®
The Forest Stewardship Council® (FSC®) is a global, not-for-profit organization dedicated to the promotion of responsible forest management worldwide. FSC® defines standards based on agreed principles for responsible forest stewardship that are supported by environmental, social, and economic stakeholders. Ask for our FSC®-certified products. JAKALA can supply FSC®-certified products on request.
To learn more, visit www.fsc.org.

BCI Membership
For a more sustainable cotton
JAKALA S.P.A. S.B. is a proud member of Better Cotton Initiative. We are partner with Better Cotton to improve cotton farming globally. By buying cotton products from Jakala S.P.A. S.B. you’re supporting responsible cotton production through Better Cotton Initiative. Better Cotton is sourced via a system of mass balance and is not physically traceable to end products.
Better Cotton trains farmers to use water efficiently, care for the health of the soil and natural habitats, reduce use of the most harmful chemicals and implement the principles of decent work.
Better Cotton trains farmers to care for the environment and implement the principles of decent work.
Jakala S.P.A. S.B. is committed to sourcing 70% of our cotton as Better Cotton, recycled cotton and organic cotton by 2027.For more information: https://bettercotton.org/

Amfori BSCI – Amfori BEPI
Member of amfori, the leading business association for sustainable trade, empowering companies across the globe to operate successful and sustainable businesses, helping us to improve the Environmental, Social and Governance performance of our value chain. We take part in amfori BSCI and amfori BEPI. For more information visit www.amfori.org.

CERTIFICATION ISO 37001:2016
JAKALA is firmly committed to combating corruption and, with the strong belief that this commitment must translate into concrete actions, has implemented an Anti-Bribery Management System based on the ISO 37001:2016 standard—an international norm that supports organizations in fighting corruption.
This system allows for the identification of areas with potential corruption risks and the structuring of internal controls that should be put in place to continuously monitor such risks. Achieving certification for the system is therefore an important acknowledgment in terms of ethical standards, transparency in corporate governance, and the company’s way of doing business.
To date, the certified companies within the Group are JAKALA S.p.A. S.B., JAKALA Civitas S.p.A., Seri System Printing, and Jakala Spain and Latam S.L.

CERTIFICATION ISO 27001:2013
JAKALA S.p.A. S.B. has obtained certification for its Information Security Management System in accordance with the ISO 27001:2013 standard—an international benchmark designed to ensure the selection of technical, organizational, and procedural measures that help protect both JAKALA’s information assets and those entrusted to it by third parties, as well as the physical security of its organizational infrastructure, all in line with key regulatory requirements and industry best practices.
In addition to the parent company, JAKALA Civitas S.p.A., Target Connection S.l.u., and Jakala Spain and Latam S.L. are also certified under this standard.
Furthermore, Jakala S.p.A. S.B., Jakala Civitas S.p.A., and Jakala Spain and Latam S.L. have certified their management systems according to the requirements of ISO 27017:2021 and ISO 27018:2019. The former provides guidelines for general security controls for cloud service providers and users, while the latter focuses on controls for public cloud service providers acting as data processors.
As part of this ongoing commitment, Jakala Spain and Latam S.L. has also obtained ISO/IEC 27701:2019 certification—an extension of the ISO/IEC 27001 standard—that defines the requirements for a Privacy Information Management System. This further strengthens compliance with international personal data protection regulations, ensuring a structured and transparent governance framework also in the area of privacy.

CERTIFICATION ISO 45001:2018
The JAKALA Group cares about health and safety in the workplace. For this reason, it has adhered to the international standard for Occupational Health and Safety Management Systems (SGSSL), developed to help organisations prevent accidents and injuries at work and ensure compliance with health and safety regulations by helping companies identify and manage risks.
In addition to the Parent Company, this Management System has also been certified for JAKALA Civitas S.p.A. and Seri System Printing S.r.l.

CERTIFICATION ISO 9001:2015
For many years, the Jakala Group has adopted a Quality Management System based on the ISO 9001:2015 standard, which helps ensure that the organization meets customer requirements and quality objectives, as well as the continuous improvement of its processes.
In addition to the Parent Company, the entities certified under this standard are: JAKALA Civitas S.p.A., Seri System Printing S.r.l., Target Connection S.l.u., OOO JAKALA, JAKALA GmbH, and JAKALA S.a.S.

CERTIFICATION ISO 14001:2015
Respect for the environment is a key factor in the competitiveness and sustainability of the JAKALA Group. To this end, JAKALA is committed to minimising environmental risks by adopting a Management System based on the ISO 14001:2015 standard, which is suitable for keeping the environmental impacts of its activities under control, systematically seeking improvement in a consistent, effective and above all sustainable manner.
JAKALA S.p.A. S.B. is certified for 5 locations. The environmental management system has also been certified for JAKALA Civitas S.p.A. and Seri System Printing S.r.l.

SA 8000:2014
Jakala adheres to the SA 8000:2014 standard, one of the most globally recognized frameworks for corporate social responsibility. This certification confirms the company’s commitment to ensuring ethical and safe working conditions throughout the entire supply chain, in full respect of human rights, freedom of association, non-discrimination, and the protection of workers.
To date, the certified companies within the Group are Jakala S.p.A. S.B. and Jakala Civitas S.p.A.

CERTIFICATION ISO 14064-1:2015
The Jakala Group is committed to implementing a proper and credible strategy to reduce its climate impact. For this reason, the parent company measures the carbon footprint of its business activities, certifying its emissions in accordance with ISO 14064-1:2015.

CERTIFICATION ISO 30415:2021
Jakala promotes an inclusive corporate culture that respects diversity by adopting the international guideline ISO 30415:2021. This standard supports the integration of diversity, equity, and inclusion (DEI) principles into HR processes, corporate governance, and the value chain. The goal is to ensure a fair working environment, recognizing differences as a strategic driver for innovation and sustainability.
To date, the certified companies within the Group are Jakala S.p.A. S.B. and Jakala Civitas S.p.A.

Full Authorized Economic Operator
JAKALA S.p.A. S.B. has been granted the status of 'Full Authorised Economic Operator - AEOF', which is prescribed by the EU Customs Code and granted by the competent customs administrations to economic operators considered reliable in terms of security in the international supply chain. The authorisation certifies, among other things, compliance with customs and tax regulations, the absence of serious offences related to economic activity, the possession of an effective document management system and adequate competence and security standards.
At the same time, the status confers certain direct and indirect advantages and benefits with respect to international customs operations.

ECOVADIS
JAKALA S.p.A. S.B. monitors its sustainable growth journey through EcoVadis, a platform that helps companies manage ESG risk and compliance, achieve corporate sustainability goals, and generate large-scale impact by promoting improvements in sustainability performance and the value chain.
In 2024, JAKALA S.p.A. S.B. was awarded the EcoVadis Gold Medal, a recognition granted following an assessment process in which the company met specific criteria across four pillars: environment, ethics, sustainable procurement, and labor practices & human rights.

LEGALITY RATING
JAKALA S.p.a. S.B. has obtained from the Italian Competition and Market Authority - AGCM a recognition, the Legality Rating, a synthetic indicator of compliance with high standards of legality by companies that have requested it, with a score of ★★++.
Linked to this recognition are a number of advantages when it comes to the granting of public funding and facilitating access to bank credit, as well as greater reliability towards customers, partners and suppliers.

UNI PdR 125:2022
Jakala has adopted the UNI/PdR 125:2022 reference practice, which defines a management system for gender equality. This framework enables the measurement, monitoring, and improvement of corporate performance with a focus on equity between women and men, promoting inclusive and transparent policies in areas such as compensation, career advancement, and work-life balance.
To date, the certified companies within the Group are Jakala S.p.A. S.B. and Jakala Civitas S.p.A.
For enquiries and information please contact: sustainability@jakala.com.