Sustainability_SustainableGrowth_hero_Mobile }


Dive into our core values and discover what drives our life in JAKALA

Scroll  page

Working Together to
Shape a Better Future


We work according to the highest standards, social and environmental, and generate a growth oriented to public good. We are committed to integrating social and environmental responsibility into our business model. This means to promote an economical growth that is supported, inclusive and sustainable, and a full, productive and dignified employment for everyone.

JAKALA has adopted a strategy focused on a sustainable business model that integrates economic, social, and environmental objectives. As the Parent Company, our approach is based on a dual-purpose goal, combining economic growth with the sharing of generated value, personal growth of our employees, and environmental stewardship and, in 2021, we made the decision to become a Benefit Corporation, demonstrating our long-term commitment to protecting the principles and values that guide our actions.

JAKALA is dedicated to turning its visions into tangible, measurable, and visible projects, actively involving all Stakeholders. We collaborate with our suppliers to manage a sustainable supply chain, engage our customers in creating long-term value, support our employees' well-being and personal development, and work towards reducing the impact of our materials and processes on the environment.

  • 01


    The value generated and distributed represents JAKALA's ability to create wealth through its activities and distribute it to our Stakeholders, measuring its impact along the value chain. Specifically, this means supporting our customers in achieving the best outcomes in terms of revenue and social and environmental impact. 

    It also means promoting ethical data management through governance and ongoing training, preventing corruption, advocating for privacy protection and data security in compliance with regulations, and monitoring fiscal risks to ensure full compliance with laws and procedures. 

    Our commitment to these principles and dedication to sustainability are in line with the Sustainable Development Goals of the 2030 Agenda for Sustainable Development.

  • 02


    JAKALA’s true assets are our people, our partners, our clients, our internal and external collaborators, and the community we belong to, this is why we constantly work to contribute to their welfare, promoting the development of their skills and professional growth.

    Everyday this is concretely passed on, presenting our purpose and values to all newly hired during their onboarding process already, promoting gender equity through paths of female leadership and making training courses dedicated to all personnel available.

  • 03


    JAKALA regards respect for the environment as a key factor for competitiveness and sustainability. 

    We recognize that the planet is a shared heritage to preserve and defend, taking responsibility for future generations.

    To translate this respect into tangible actions, the Group is committed to promoting responsible behaviors for environmental protection, avoiding harmful practices and encouraging responsible management of energy resources and raw materials.

  • 04


    Jakala is committed to evaluate the environmental and human impact of our products’ journey through the supply chain, from raw materials to customers’ delivery. We strive to create eco-designed products, source materials responsibly and manufacture in a more sustainable way by searching innovative solutions.

    For this reason, we achieved product certifications and support non-for-profit organizations for more sustainable materials.

FSC® - Forest Stewardship Council® @2x-100

FSC® - Forest Stewardship Council®

For a more sustainable paper and wood
The Forest Stewardship Council® (FSC®) is a global, not-for-profit organization dedicated to the promotion of responsible forest management worldwide. FSC® defines standards based on agreed principles for responsible forest stewardship that are supported by environmental, social, and economic stakeholders. Ask for our FSC®-certified products. 
To learn more, visit

Discover more

BCI Membership

For a more sustainable cotton
JAKALA S.P.A. S.B. is a proud member of Better Cotton Initiative. We are partner with Better Cotton to improve cotton farming globally. By buying cotton products from Jakala S.P.A. S.B. you’re supporting responsible cotton production through Better Cotton Initiative. Better Cotton is sourced via a system of mass balance and is not physically traceable to end products. 
Better Cotton trains farmers to use water efficiently, care for the health of the soil and natural habitats, reduce use of the most harmful chemicals and implement the principles of decent work.
Better Cotton trains farmers to care for the environment and implement the principles of decent work.
Jakala S.P.A. S.B. is committed to sourcing 70% of our cotton as Better Cotton, recycled cotton and organic cotton by 2027.For more information:

Discover more

Amfori BSCI – Amfori BEPI 

Member of amfori, the leading business association for sustainable trade, empowering companies across the globe to operate successful and sustainable businesses, helping us to improve the Environmental, Social and Governance performance of our value chain. We take part in amfori BSCI and amfori BEPI. For more information visit  

Discover more
ISO 37001@2x-100


JAKALA is constantly committed to the fight against corruption and, in the firm belief that this commitment must be translated into concrete actions, it has implemented an Anti-Corruption Management System based on the standard of ISO 37001:2016, an international norm that helps organisations in the fight against corruption.

This System makes it possible to identify areas of theoretical risk of corruption, structure the internal controls that should be put in place to monitor these risks on an ongoing basis; obtaining certification of the System therefore represents an important acknowledgement from the point of view of ethics and transparency of corporate governance and the way of doing business

To date, the certified Group Companies are JAKALA S.p.A. S.B. and JAKALA Civitas S.p.A.

ISO 27001_1@2x-100-1


JAKALA S.p.A. S.B. has obtained certification of its Information Security Management System in accordance with ISO 27001:2013, an international standard designed to ensure the selection of technical, organisational and procedural measures that help protect JAKALA's information assets and those entrusted to it by third parties, the physical security of its organisational structure, in compliance with the main regulatory requirements and industry best practices. In addition to the parent company, JAKALA Civitas S.p.A., Maize S.r.l. and Target Connection S.l.u. are certified according to this standard. Jakala S.p.A. S.B. and Jakala Civitas S.p.A. have also certified their Management Systems according to the requirements of ISO 27017:2021 and ISO 27018:2019.

The former represents the reference for general security controls for users and cloud service providers; the latter, on the other hand, refers to controls for public cloud service providers acting as data controllers.

ISO 45001_4@2x-100


The JAKALA Group cares about health and safety in the workplace. For this reason, it has adhered to the international standard for Occupational Health and Safety Management Systems (SGSSL), developed to help organisations prevent accidents and injuries at work and ensure compliance with health and safety regulations by helping companies identify and manage risks.

In addition to the Parent Company, this Management System has also been certified for JAKALA Civitas S.p.A. and Seri System Printing S.r.l.

ISO 45001_5@2x-100


For many years, the Jakala Group has had a Quality Management System based on the reference standard ISO 9001:2015, which helps to ensure that the organisation meets customer requirements and quality objectives, as well as the continuous improvement of its processes.

In addition to the Parent Company, the companies certified according to this standard are: JAKALA Civitas S.p.A., Maize S.r.l., Seri System Printing S.r.l., Target Connection S.l.u., OOO JAKALA, JAKALA GmbH and JAKALA S.a.S.

ISO 45001_6@2x-100


Respect for the environment is a key factor in the competitiveness and sustainability of the JAKALA Group. To this end, JAKALA is committed to minimising environmental risks by adopting a Management System based on the ISO 14001:2015 standard, which is suitable for keeping the environmental impacts of its activities under control, systematically seeking improvement in a consistent, effective and above all sustainable manner.

JAKALA S.p.A. S.B. is certified for 5 locations. The environmental management system has also been certified for JAKALA Civitas S.p.A. and Seri System Printing S.r.l.



The Jakala Group is committed to implementing a proper and credible strategy to reduce its climate impact. For this reason, the parent company measures the carbon footprint of its business activities, certifying its emissions in accordance with ISO 14064-1:2015.


Full Authorized Economic Operator

JAKALA S.p.A. S.B. has been granted the status of 'Full Authorised Economic Operator - AEOF', which is prescribed by the EU Customs Code and granted by the competent customs administrations to economic operators considered reliable in terms of security in the international supply chain. The authorisation certifies, among other things, compliance with customs and tax regulations, the absence of serious offences related to economic activity, the possession of an effective document management system and adequate competence and security standards.

At the same time, the status confers certain direct and indirect advantages and benefits with respect to international customs operations.



JAKALA S.p.A. S.B. monitors its sustainable growth path on Ecovadis, a platform that helps companies manage ESG risk and compliance, achieve corporate sustainability goals and drive large-scale impact by promoting improved sustainability performance and value chain.

In 2023, JAKALA S.p.A. S.B. was confirmed with the EcoVadis Gold Medal, an award given following an assessment process that resulted in the company meeting certain criteria on four pillars: environment, ethics, sustainable procurement and labour practices and human rights.



JAKALA S.p.a. S.B. has obtained from the Italian Competition and Market Authority - AGCM a recognition, the Legality Rating, a synthetic indicator of compliance with high standards of legality by companies that have requested it, with a score of ★★++.

Linked to this recognition are a number of advantages when it comes to the granting of public funding and facilitating access to bank credit, as well as greater reliability towards customers, partners and suppliers.

For enquiries and information please contact:


Sustainability Report
Sustainability at a glance 2022
Quality, Environment, Safety, SA8000 Policy
Anti-Corruption Policy
Anti-Slavery Policy
Suppliers Conduct Code
Company Policy on the Protection of Human Rights
WB - Jakala SPA SB
WB - Jakala Civitas SpA
WB - Maize srl
WB - Policy Jakala Group
JAKALA Group - Ordinary Reports


Women in Drupal Awards 2022 

Women in Drupal Awards 2022 

3 min read
What is Personalisation?

What is Personalisation?

4 min read
JAKALA (formerly FFW) Honored With 2022 Acquia Engage Award

JAKALA (formerly FFW) Honored With 2022 Acquia Engage Award

4 min read
Navigating Key Technical Decisions in a world of complex digital platforms

Navigating Key Technical Decisions in a world of complex digital platforms

4 min read
Sustainability_SustainableGrowth_hero_2_Mobile (1)

together to get there