Case Studies

A new centralized website, unified branding, and increased service: JAKALA helps the City of Copenhagen with online communications

3 min read

Published on April 24, 2024

Solutions: DXP – Digital Experience Platforms
A new centralized website, unified branding, and increased service: JAKALA helps the City of Copenhagen with online communications
City of Copenhagen logo

The City of Copenhagen sought JAKALA’s (formerly FFW) help to replace their complex intranet system, with a new Drupal-powered system. JAKALA helped to reduce costs, unify branding, and increase service levels.  


At a glance

500%+

Increase in site performance 

Context & Challenges

The City of Copenhagen needed an easy way to share content to communicate via their websites. They needed a primary public platform for the citizens of Copenhagen to visit and an intranet to manage communication with the private employees of the city. 
Maintenance became costly and cumbersome with over 1,000 websites on different CMS platforms. One of our biggest tasks was to replace the City of Copenhagen’s outdated, complex intranet system with a new Drupal powered system. 

Our approach and solution

We built a new website that made customization easy for the different needs of shareholders and site owners. Our team created a multi-site solution controlled by an Aegir instance that has a group of secondary systems and platforms. We also installed a separate Drupal installation profile for all sites. 
 
A new website centralized and streamlined the City of Copenhagen’s online presence. 
The new Drupal-powered intranet serves over 45,000 employees across seven districts. 
The platform offers a variety of features including sites on demand, content sharing with other sites, fast response times, the ability to scale the platform with demand, easy- to-edit technology accessible to editors. 

Technologies

Drupal, Multi-Platform Apps 

Results

  • 01

    Site performance

    A 500%+ increase in site performance. The new Drupal-powered intranet serves over 45,000 employees across seven districts.  

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Discover more about JAKALA's unique offering

Solution

  • Brand positioning and communication

Industries

  • Travel, Leisure & Transport Industry Partnership – Jakala

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