Article

How Swiss4win and JAKALA built a marketing strategy in the Swiss iGaming market

2 min read

Published on 17 December 2025

How Swiss4win and JAKALA built a marketing strategy in the Swiss iGaming market
A data-driven, compliant marketing approach delivering personalized player experiences in Switzerland’s regulated iGaming ecosystem

Swiss4Win, the online brand of Casinò Lugano, partnered with JAKALA to launch a data-driven marketing strategy tailored to the unique needs and relevant regulatory framework of Swiss iGaming Landscape.

The challenge: delivering personalized experience in a competitive market

In a highly regulated and rapidly evolving sector, Swiss4Win faced the challenge of improving audience segmentation and optimizing digital communication to deliver increasingly relevant content — while maintaining a strong focus on regulatory integrity.

The marketing team needed a solution capable of:

  • Personalizing campaigns
  • Seamlessly integrating technology into existing systems
  • Supporting customer acquisition and value creation through transparent messaging

The solution: data-driven strategies enabled by JAKALA

With JAKALA’s expertise, Swiss4Win adopted a data-centric approach that allowed the creation of highly targeted, personalized digital campaigns.

The collaboration also included:

  • Implementation of marketing automation tools
  • Continuous performance monitoring and real-time optimization
  • Seamless integration with Swiss4Win’s digital platformsSupport for customer acquisition through tailored strategies and personalized content
  • An approach ensuring all necessary regulatory considerations across all media touchpoints

The Swiss4Win team commented:

JAKALA brought both strategic and technological insight that transformed the way we communicate with our players. The results demonstrate the value of a data and innovation-driven partnership.

The results: more effective campaigns

The partnership produced measurable and impactful results:

  • Greater accuracy in campaign targeting
  • Improved user experience thanks to more relevant, personalized content
  • Increased efficiency in media spend and acquisition cost reduction

A strategic partnership for the future of Swiss iGaming

The collaboration between Swiss4Win and JAKALA stands as a model of excellence in the Swiss iGaming landscape, proving how strategic partnership, regulatory awareness, and technological excellence can coexist—creating meaningful experiences for users without compromising responsibility.

By investing in personalized strategies, Swiss4Win reaffirms its commitment to providing a more effective, building long-term trust and aware growth.

The Swiss4Win marketing team stated:

Thanks to our collaboration with Jakala, we’ve been able, starting from complex data, to significantly enhance how we communicate with our players and strengthening the trust-based relationship we’ve built with them.

The JAKALA team added:

Our close collaboration with Swiss4Win allowed us to demonstrate our expertise in media & measurement as we worked closely on number of data integration & media projects, which allowed us to outsmart the competition.

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