The latest update to hvv switch marks the biggest software release in the app’s history. It not only expands functionality but completely reimagines the experience — especially the startpage, which now offers tailored personalization to match individual mobility needs.
Since 2020, JAKALA has been developing the hvv switch mobility app in close collaboration with HOCHBAHN, the operator of public transport in Hamburg, Germany – continuously adding new features and services to make urban mobility in Hamburg smarter and more user-centric.
Personalization in Focus: The New Startpage
The redesigned homepage introduces a dynamic, customizable interface that adapts to individual mobility needs. The key innovation: in-app widgets that allow users to configure the app according to their preferences — without requiring native home screen integration.
Whether public transport, car sharing, e-scooters, or bike sharing — users can now decide which mobility options they want to prioritize. Widgets come in different sizes and can be arranged flexibly, creating a homepage that adapts to personal mobility needs — not the other way around.
The new modular structure also opens exciting possibilities for the future. By leveraging intelligent algorithms, hvv switch will enable even deeper, proactive personalization — for example, based on usage context, weather conditions, traffic volume, or personal routines, all off that orchestrated by the help of AI.
Beyond the homepage, the update integrates the personalized timetable feature from the hvv Info app for buses, trains, and ferries, along with individual ticket purchases. With the seamless integration of the full fare range, all tickets for these trips can now be purchased directly in hvv switch. New convenience features such as ticket purchases for third parties and an enhanced app design further underline the scope and significance of this release.
A Milestone for Urban Mobility
With this advancement, hvv switch sets new standards for user-friendliness and digital mobility planning. This major release marks a true turning point for the app — in scope, functionality, and strategic significance. HOCHBAHN demonstrates that fundamental mobility needs and digital innovation can go hand in hand. The app is becoming an even stronger central platform for mobility for millions of people in Hamburg — intuitive, personalized, and future-oriented.
