Voices

Luxury 2025: Prestige Panic

4 min read

Published on October 16, 2025

Solutions: Loyalty Campaigns, Creativity & Content, Brand Positioning & Communication
Fashion Luxury & Design
Luxury 2025: Prestige Panic
This insight is shared by JAKALA Experience Director Christophe Essig.

Luxury is living through one of its greatest paradoxes. The aura of prestige still shines—stores are full, the logos are everywhere, and the word ‘luxury’ is omnipresent. And yet, behind the glitter, the numbers are faltering. Sales are falling at groups once thought untouchable, and the emotional contract with clients is eroding. Not because people are tired of luxury, but because luxury has grown tired of itself.

What do I mean? Let's dive into it... 

The Age of Prestige Panic

For the past decade, maisons have behaved less like temples of distinctiveness and more like anxious participants in a popularity contest. Collaborations with celebrities, endless drops, logo-saturation campaigns, influencer partnerships—all in the name of staying ‘relevant’. But relevance at any cost is not a luxury. It is a survival instinct disguised as a strategy.

Luxury has entered a state of Prestige Panic.

In chasing what others do, many brands stopped doing what only they could do. They feared being absent from the cultural conversation, when in fact absence—silence—was once the highest form of prestige. They feared being outpaced by trends, when luxury’s very essence is to be untimely, to exist outside the race of immediacy.

The cracks in the Façade

The consequences of this panic are now visible:

  • Clients don’t feel seen. Algorithm-driven personalisation has replaced cultural intimacy. A name in a database is not recognition.
  • Waiting lost its poetry. Once, delays meant rarity and anticipation. Today, unexplained waiting feels like contempt, not desire.
  • Loyalty shifted. 70% of high-value clients now follow their trusted advisors, not the brand. The bond migrated from maison to individual.
  • Storytelling became copywriting. Campaigns recycled words like ‘craft’ and ‘heritage’ without substance. Clients are weary of hollow mythologies.

Luxury became louder. But loud is not resonance.

kristina-flour-BcjdbyKWquw-unsplash

The Crash of Hyper-Fashion

The collapse of some fashion-led models proves the point. Kering, once a juggernaut of hyper-fashion, saw sales drop dramatically. Gucci fell –25% in a single quarter; Saint Laurent –11%. The saturation of logos, the fatigue of hype, the endless collaborations—what once created spikes of attention has now drained desire. Why a fifth bag? Why another logo drop nobody asked for?

Luxury is not meant to follow trends. Luxury is meant to outlast them.

Smart Luxury: Balance Restored

Jean-Noël Kapferer points to the rise of Smart Luxury—a rebalancing act between price, quality, and image. For too long, brands raised prices without elevating substance. Clients eventually feel mocked: the price climbs, the story thins. Smart luxury corrects this by restoring equilibrium—more visible quality, more authentic artistry, fewer empty surcharges. Brands like Gemmyo, with personalisation and no stock waste, illustrate this new pragmatism. Smart luxury whispers: dream, yes—but dream with honesty.

Beyond Resilience: Toward Transformation

Yet balance alone is not enough. Resilience—the ability to survive crises—has been luxury’s strength. But resilience is defensive. It says: ‘We will endure’. Endurance is not leadership. The future demands transformation.

Transformative luxury is not about making life shinier; it is about making life better. It regenerates the body (longevity, well-being, vitality). It nourishes the mind (aesthetic, cultural, intellectual depth). And it strengthens belonging (community, intimacy, shared rituals).

Transformative luxury doesn’t flatter from the outside; it resonates from the inside.

Silence as Prestige

In a world of saturation, silence is radical. A white page, a single product launch done with reverence, an intimate showing instead of a mass campaign—these moves now carry more power than a thousand posts. Prestige today is not in omnipresence, but in the courage to hold back. Whitespace is the new aura.

Patrons, Not Clients

The kings are dead; the mécènes return. True luxury now lies in transforming clients into patrons—co-creators, not consumers. Bugatti mastered this: ownership of a car is not a transaction but a pilgrimage to Molsheim, where clients design with artisans, shaping something unique. Hermès does the same with its métiers: commissioning a bespoke saddle or silk scarf is not about speed, but about the intimacy of craft, the feeling of being part of a lineage. In haute joaillerie, Cartier and Van Cleef & Arpels elevate their best clients into true co-authors, inviting them into hidden workshops where stones are chosen, settings adjusted, and personal stories embedded in the piece.

These maisons understand: the new prestige is not possession, but participation. Patrons want to leave a trace, to shape the object and the memory it carries. They expect not a portal, but a sanctum — live creation, co-design, archives that honor their role. An experience that brings them into the brand, and makes them part of it.

This is the future: the patron as author of the myth, not just its spectator.

A New Manifesto for Luxury

Luxury must dare again. Not to sell more, but to matter more. Not to be everywhere, but to be unforgettable. Not to chase relevance, but to define it.

  • From algorithms to awe. Stop simulating intimacy; create true cultural fluency.

  • From noise to silence. In the age of saturation, absence is prestige.

  • From desirability to resonance. Desire fades; resonance lasts.

  • From clients to patrons. Elevate them to mécènes, to co-authors of your legacy.

Final thoughts

Fear Less, Dare More

The real threat to luxury is not recession, not Gen Z, not the metaverse. The real threat is fear—fear of being absent, fear of missing the trend, fear of being different. Fear has made luxury imitate where it should innovate. Fear has made luxury forget its power: to be original, singular, timeless.

It is time to end the Prestige Panic.

Luxury must once again make the world catch its breath—not by shouting louder, but by daring to whisper the truth.

Learn more about how JAKALA helps businesses with digital experience platforms that create customer experiences that resonate.

Want to discuss?

Chrisgtophe Essig

Christophe Essig

Experience Director at JAKALA UK, France, Nordics.

Let's talk

Curious about how we can help
you with your projects? 

Reach out to us to have a conversation for your specific needs. 

Insights

 Lauren Sallata is the new Chief Growth Officer of JAKALA North America
Article

Lauren Sallata is the new Chief Growth Officer of JAKALA North America

3 min read
Retail Media Off-Site: Toward an Omnichannel, Measurable, and Scalable Attribution Model
Article

Retail Media Off-Site: Toward an Omnichannel, Measurable, and Scalable Attribution Model

4 min read
Zero UI: invisible interactions redefining digital experiences
Article

Zero UI: invisible interactions redefining digital experiences

4 min read
JAKALA develops the new digital ecosystem for Subaru in five European markets
Article

JAKALA develops the new digital ecosystem for Subaru in five European markets

2 min read